Yuma Ticket Assistant

Streamline response creation, enhance support team efficiency, and increase revenue.

Monthly Visitors12.6K

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What is Yuma Ticket Assistant?

Yuma Ticket Assistant is a smart AI tool that works with your Help Desk system to create automatic responses for customer tickets. It makes your work more efficient, improves the quality of support, makes customers happier, and helps your business earn more money.

How to use Yuma Ticket Assistant?

Yuma Ticket Assistant can be easily connected to your Help Desk software, like Zendesk or Gorgias. Once connected, it examines incoming support tickets and creates suitable responses for your agents to check and send. It also provides features such as conversation thread summaries, writing style personalization, and support for many languages to improve customer service.

Features

Automated Response Creation with Artificial Intelligence

Use Cases

Automate the creation of responses for customer support tickets
Enhance support efficiency and quality
Boost customer happiness.
Increase income

Frequently Asked Questions

Yuma Ticket Assistant is a helpful AI tool that works with your Help Desk system to automatically create responses for customer tickets. It makes your work more efficient and improves the quality of support, which makes customers happier and increases your earnings.

Yuma Ticket Assistant can be quickly connected to your Help Desk software, like Zendesk or Gorgias. After connection, it examines incoming support tickets and creates suitable answers for your agents to check and send. It also provides features such as conversation thread summaries, writing style adjustments, and support for multiple languages to improve customer service.

Yuma Ticket Assistant is a computer program using AI that helps write answers for customer support tickets. It works with Help Desk software to make support better, faster, and more helpful, making customers happier and increasing income.

Yuma Ticket Assistant examines incoming support tickets and creates suitable responses for agents to check and send. It also provides features such as conversation thread summaries, writing style personalization, and support for multiple languages.

Yuma Ticket Assistant directly connects with Zendesk, Gorgias, and Shopify. More platform integrations will be available shortly. If a specific platform is needed, contact the Yuma team.

Yuma Ticket Assistant is capable of supporting multiple stores or brands within a single helpdesk instance naturally.

Yuma Ticket Assistant is capable of communicating in 15 widely spoken languages. It can create responses in the suitable language, depending on the language used in the incoming ticket.

Yuma Ticket Assistant is able to automatically gather details from your Shopify products and pages. This includes current prices and the availability of different product variants.

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