Whelp
Whelp combines customer communication from various channels into one place, making interactions smoother and data analysis easier.
What is Whelp?
Whelp is a cutting-edge AI-powered platform that offers a shared inbox and CRM system across multiple channels. It simplifies customer communication through different mediums like Voice, Email, Live Chat, SMS, and WhatsApp. This platform enables businesses to gather all customer interactions and data in a single location, offering a comprehensive customer view. Advanced reporting and analytics tools allow businesses to monitor their performance closely and fine-tune their operations.
How to use Whelp?
Sign in to the Whelp platform. Connect with customers on multiple channels like Voice, Email, Live Chat, SMS, and WhatsApp. Manage customer inquiries and concerns using the unified customer view. Customize communication campaigns and automate them. Send bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. Design chatbots with the drag-and-drop chatbot builder for 24/7 customer service. Deploy chatbots. Collaborate with team members and customers across various channels. Communicate with team members and customers. Integrate Whelp with other tools and platforms to streamline workflows.
Features
- Customer support available through many channels like phone calls, emails, live online chats, text messages, and WhatsApp.
Use Cases
- Enhancing customer support and service by providing smooth communication across various channels.
- Simplifying tasks and handling customer questions and issues quickly.
- Examining performance closely and fine-tuning business operations
- Tailoring and streamlining communication campaigns for outreach and promotion
- Creating and launching AI-powered chatbots for round-the-clock customer support and fast answers
