Sauce

Sauce assists product teams in gathering and organizing feedback to create effective releases.

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What is Sauce?

Sauce is a cutting-edge AI-powered tool for product feedback management that assists teams in gathering feedback, automatically generating insightful summaries, delivering effective releases, and fostering seamless communication. It effectively removes distractions, automates manual feedback labeling, and ensures every stakeholder's voice is heard, resulting in successful product releases. It collects and combines feedback from multiple channels, including customer input, bug reports, feature suggestions, app reviews, and Net Promoter Score ratings.

How to use Sauce?

To utilize Sauce, product teams must enroll in the beta program. After enrolling, they can link all their feedback sources, beginning with Slack, to gather feedback in a single location. Sauce streamlines the process of collecting feedback into categories, such as feature requests, bugs, and sentiment analysis. This helps identify patterns and distinguish relevant information from irrelevant data. Teams can then deliver effective releases by automatically incorporating customer feedback into the releases and synchronizing with delivery workflows in tools such as Jira or Linear. The feedback loop is completed by automatically alerting reporters when feedback is categorized and upon release, and viewing feedback and related features in concise customer profiles synced with the CRM.

Features

Combine insights from multiple channels, including customer input and Go-To-Market team feedback.

Use Cases

Gathering and arranging feedback from customers, GTM teams, and multiple sources
Streamlining the process of collecting and examining user feedback
Effectively managing impactful product launches and coordinating with delivery workflows.
Closing the communication gap and synchronizing teams for market launch.

Frequently Asked Questions

Sauce is a cutting-edge AI tool designed to help product teams gather and analyze user feedback. This powerful engine streamlines the process of consolidating feedback, automatically summarizing key insights, and delivering impactful product releases. It also ensures seamless communication by closing the loop. It gets rid of unnecessary data, automates the tedious task of manually tagging feedback, and makes sure all stakeholders have a voice. As a result, product releases make a real difference. Sauce collects feedback from multiple channels, including direct customer feedback, bug reports, feature requests, app reviews, and Net Promoter Score (NPS) ratings.

To access Sauce, product teams must enroll in the beta program. After enrollment, they can link all their feedback channels, beginning with Slack, to gather feedback in a single location. Sauce streamlines the process of organizing feedback into categories, such as themes, feature suggestions, errors, and sentiment analysis. This helps identify patterns and distinguish relevant information from irrelevant data. Teams can then launch influential releases by automatically incorporating customer feedback and synchronizing with delivery workflows in tools like Jira or Linear. The feedback loop is completed by automatically informing reporters when feedback is categorized and upon release, and viewing feedback and related features in easily understandable customer profiles synced with the CRM.

Sauce gathers and combines feedback from multiple channels, including customer input, GTM teams, Slack conversations, feature requests, bug reports, app reviews, and NPS scores.

Sauce instantly gathers feedback and organizes it into categories like themes, feature suggestions, issues, and opinions, giving valuable information and patterns.

Sauce can connect with delivery workflows in tools like Jira or Linear, offering smooth integration with project management processes.

Reporters receive automatic notifications from Sauce when their feedback is tagged and upon release, ensuring effective communication and alignment.

Sauce provides the ability to view feedback and related features in easily understandable customer profiles, which can be synchronized with your Customer Relationship Management system for enhanced customer insight.

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