Sauce
Sauce assists product teams in gathering and organizing feedback to create effective releases.
What is Sauce?
Sauce is a cutting-edge AI-powered tool for product feedback management that assists teams in gathering feedback, automatically generating insightful summaries, delivering effective releases, and fostering seamless communication. It effectively removes distractions, automates manual feedback labeling, and ensures every stakeholder's voice is heard, resulting in successful product releases. It collects and combines feedback from multiple channels, including customer input, bug reports, feature suggestions, app reviews, and Net Promoter Score ratings.
How to use Sauce?
To utilize Sauce, product teams must enroll in the beta program. After enrolling, they can link all their feedback sources, beginning with Slack, to gather feedback in a single location. Sauce streamlines the process of collecting feedback into categories, such as feature requests, bugs, and sentiment analysis. This helps identify patterns and distinguish relevant information from irrelevant data. Teams can then deliver effective releases by automatically incorporating customer feedback into the releases and synchronizing with delivery workflows in tools such as Jira or Linear. The feedback loop is completed by automatically alerting reporters when feedback is categorized and upon release, and viewing feedback and related features in concise customer profiles synced with the CRM.
Features
- Combine insights from multiple channels, including customer input and Go-To-Market team feedback.
Use Cases
- Gathering and arranging feedback from customers, GTM teams, and multiple sources
- Streamlining the process of collecting and examining user feedback
- Effectively managing impactful product launches and coordinating with delivery workflows.
- Closing the communication gap and synchronizing teams for market launch.
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