What is Re:amaze?
Re:amaze serves as a unified platform for customer service, live chat, and helpdesk solutions, specifically designed for businesses operating online.
How to use Re:amaze?
To get started with Re:amaze, create a free account and begin discovering its various tools. Combine all your customer support platforms, use automation for routine tasks, oversee several businesses from one location, engage with customers instantly, track customer interactions, and inform customers using integrated knowledge bases and frequently asked questions.
Features
- /nInbox: Unified Helpdesk for Managing All Support Channels.
Use Cases
- Combine all support channels and answer quickly
- Engage and transform more clients by utilizing advanced conversation tools.
- Understand your customers deeply and give your team the power to make informed decisions with up-to-date customer information.
- Inform customers using integrated support sections and frequently asked questions.
- Amaze clients with innovative tools such as Intelligent Cues, Interactive Contact Forms, Feedback Surveys, Automated Workflows, Instant Answers, Organized Tags, Custom Role Permissions, Sneak Peek, Real-time Team Presence, Scheduled Office Hours, Detailed Reporting, and Multibrand Support.
- Stay in touch with customers anywhere using Re:amaze Mobile
- Combine with preferred tools for a smooth workflow
Frequently Asked Questions
Re:amaze combines customer service, live chat, and helpdesk tools in one platform for online businesses.
Sign up for a free Re:amaze account to get started. Combine all your customer support channels into one place. Automate repetitive tasks to save time. Manage multiple businesses from a single location. Engage with customers in real-time through live chat. Keep track of customer activity for better insights. Educate customers using built-in help centers and frequently asked questions.
Re:amaze is a unified platform that brings together customer service, live chat, and helpdesk tools for businesses operating online. It seamlessly integrates various support channels, automation, and analytics to provide outstanding customer experiences.
To register for Re:amaze, visit their official website and select the 'Sign Up' option. You have the choice to sign up using your email address or by linking your Google or Microsoft account.
Key aspects of Re:amaze feature a collaborative inbox for helpdesk purposes, live chat functionality with automated messaging options and video call capabilities, automation tools via chatbots, re-engagement push campaigns, advanced AI capabilities, a customizable FAQ center for customer support, a status page for incident alerts and updates, and real-time customer activity monitoring tools.
Re:amaze enables effortless management of customer conversations from various storefronts or websites, offering a smooth helpdesk experience.
Re:amaze offers mobile applications for both iOS and Android devices, enabling you to stay connected with your customers while on the move.
Yes, Re:amaze provides connections with well-known applications, enabling your team to stay coordinated and focused.
Re:amaze offers integrated support hubs and frequently asked questions sections that can be tailored and personalized to fit your company's image. These can be showcased on your website and within chat discussions, and also utilized to drive your AI-powered chatbots.
Re:amaze is ideal for businesses of any size, from single-store operations to companies with multiple brands.
Re:amaze provides a complimentary 14-day trial period, eliminating the need for a credit card. Simply register and discover the platform's features prior to selecting a suitable pricing plan.
