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Help.center

Help.center

Help.center is a customer support solution powered by Artificial Intelligence, offering chat and a knowledge base.

Monthly Visitors26.3K


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What is Help.center?

Help.center is a complete customer support solution that uses knowledge base and is powered by chatGPT. It offers an AI-powered search and chat tool to assist customers in finding quick answers and support through conversation.

How to use Help.center?

To get started with Help.center, set up your company's personalized support site at company.help.center. Your customers can instantly find answers to their queries using the AI-powered search function. You can also integrate an AI-driven chat widget into your website to offer real-time conversational assistance. The AI technology continually learns and improves itself based on your existing help articles and can be made even more effective by adding more content. Help.center simplifies the process of creating and managing a self-service documentation portal, resulting in fewer support tickets and higher customer satisfaction.

Features

  • Knowledge base powered by Artificial Intelligence

Use Cases

  • Minimizing customer support requests
  • Enhancing Response Durations
  • Improving Customer Happiness
  • Giving customers control with self-help tools
  • Offering immediate solutions and assistance
  • Developing an efficient support system
  • Providing round-the-clock customer assistance, even when representatives are not available.

Frequently Asked Questions

Help.center is a complete customer support knowledge base solution driven by chatGPT. It offers an intelligent search and chat tool to assist customers in finding quick answers and support through conversation.

To utilize Help.center, establish yourcompany.help.center as the dedicated customer support site. Clients can leverage the AI-powered search function to instantly obtain answers to their queries. You can also integrate an AI-driven chat widget on your site to offer real-time conversational assistance. The AI constantly evolves and refines itself based on your help articles and can be further augmented by incorporating additional information. Help.center simplifies the creation and management of a self-service documentation portal, thereby minimizing support tickets and boosting customer satisfaction.
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