Forethought

Forethought uses automation to enhance customer support, resulting in lower costs and better service quality.

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What is Forethought?

Forethought uses AI to create a system that automatically handles customer support, reducing the cost of support while giving customers the best service every time they interact.

How to use Forethought?

To get started with Forethought, sign up for a free trial or schedule a demo. After gaining access to the platform, you can connect it to your existing support systems and train the AI models using your own data to achieve better results and higher returns. The platform can then be used to automate responses to frequently asked questions, sort and prioritize support requests, tap into the capabilities of AI to enhance customer support teams, and streamline workflows while monitoring performance.

Features

SupportGPT: Empowering the entire Forethought Platform with Advanced AI Generation

Use Cases

E-commerce: Instantly resolve frequent customer issues, reduce support expenses, and enhance customer satisfaction.
SaaS: Resolve simple cases instantly and direct complex inquiries to the ideal agent.
FinTech empowers customers to take control through self-service and equips agents with necessary context for swift issue resolution.

Frequently Asked Questions

Forethought uses a generative AI system to automate customer support, which reduces support costs and offers excellent service during each customer interaction.

To access Forethought, register for a free trial or schedule a demo. Upon gaining access to the platform, integrate it with your existing support systems and train the AI models using your data to achieve greater efficiency and return on investment. Next, utilize the platform to automate responses to frequently asked questions, categorize and prioritize support requests, leverage the capabilities of AI to enhance customer support agents, and streamline workflows while monitoring performance.

To register for Forethought, begin with a complimentary trial or request a personalized demonstration. Go to the website and follow the step-by-step instructions to initiate the process.

Yes. Forethought can be combined with your current support systems. The platform can be linked and the generative AI models can be trained using your own data to make your customer support process more efficient.

SupportGPT is the AI technology that drives the entire Forethought platform. This technology utilizes Advanced Language Models and customizes them with your data to boost support team efficiency and precision.

Forethought uses generative AI to automate customer support, which decreases the necessity for human intervention in handling support tickets. This reduction in manual handling leads to lower support costs by enhancing response times, boosting agent productivity, and diverting routine inquiries.

Forethought's AI technology has the power to transform various sectors including online shopping, software services, financial technology, and others. It assists businesses in achieving the highest possible return on investment, enhancing customer happiness, and streamlining support processes.

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